1 star -- "Member-owned" in name only. I've banked with Charter Oak Federal Credit Union for about 10 years personally (checking + savings) and over 6 years for my business account. In all that time,

I signed up with Charter Oak a couple of years ago for checking and savings after moving up to this area. I'm surprised at the other reviews as I've never had any issues with the customer service, or

I have been with Charter Oak for almost a decade. I left big banks for a credit union to receive better customer service and less nickel and dime fees. Recently, Charter Oak has pushed me away. I love