Horrible customer service and communication skills. Call their main line...hang on tight.

Ordered and paid for two recliners on 11/14/25. Finally on 2/26/26 correct order was delivered. I will never use exclusive again and recommend you don't also!

non professional customer service that has young rude representatives . Even supposed manager was rude and unhelpful said someone else would call me and still no contact after a week. I ordered and pa