We came to Shake Shack on a blizzardy Saturday, we were the only ones in the restaurant, staff were very nice. We tried the new K-shack menu with the k-shack burger, k-shack crispy chicken sandwich an

The burgers here were good, if on the small side, as were the fries, shakes and drinks...that's the good. I took my family here at their request because we were in the area and I probably won't return

Th staff is clearly working hard but this store must be mismanaged. After 45 minutes I had no choice but to seek a refund for food still deep in a queue. 45 minutes... for expensive fast food burgers