I've been coming to this Lids store for probably 15+ years and have never really had any issues. The store is kind of small and it can get packed real quick especially around the holiday time when eve

This was possibly one of the worst customer service experiences I've ever had. I went to this location with my family where my cousin was looking at the discounted hats section. He was planning on buy

1 star for customer service. No one answers phone, called multiple times and no one picks up phone. My order should have been ready yesterday (order placed 4 days ago and paid in full), tried calling