They sold me a defective charm/bracelet that unclipped as I was shopping. I know it was defective because I have the same clip/necklace version and it's never done that before. I purchased these items

They sold me a ring I bought two days ago when I finally actually had a good chance to look at it, it was all scratched at the bottom so we tried to go return and yesterday and wouldn't take it back e

I came In today to speak with someone about my jewelry I bought and while waiting in line I got a call from my mother so I spoke with my mother while the lady dealt with another customer, when the emp