My dad came to ask about a trade in for his earbuds without knowing that wasn't possible. The workers talked to my father like a child trying to tell him he couldn't trade it in and were just being ru

Reading all the reviews to this place it just confirms how bad it is. When calling I waited over 1.5 hours just trying to get someone to answer the phone. At the very least, there should be an estimat

Customer service doesn't care about your needs. I was on the phone with Samsung Care Plus for over 3 hours before I even got to find a center that handles my warranty claim and give me a ticket number