I had a very disappointing experience with Dr. Hakim as my GI doctor. While I have no complaints regarding the EGD procedure itself, the communication and follow-up process have been extremely frustra

* I was treated by Gastroenterologist Dr. CHIRAG PATEL while in the ER at Torrance Memorial for internal bleeding. * The doctor proved to be highly competent, extremely thorough, technically detailed

This is the third time I've spoken with a rude customer service representative for this office. If you can't get people working with compassion maybe you should try leading with compassion.