I was going to this yard with my father since I was a kid even before they got bought out, now this place is awful, staff is very unfriendly and they absolutely need to know what car/part your after b

How is a person supposed to figure out if they have parts for a vehicle we're looking for if they don't answer the phone?

very cheap. put part yourself and do you own. no extra service and no help. if you don't know how to put the parts out, Just buy a one that has been put out for you from other place .