Update, issue finally resolved: after driving to several different CVS locations to track down the prescription, the original pharmacist went out of their way to figure out a way to get my wife, her m

I've never had so many issues with one business. Rude staff. Incompetent. Takes a half dozen calls and visits to the pharmacy to get them to do their jobs.

pharmacist is totally rude. not helpful at all and clearly shows he has no patience for helping customers (red headed pharmacist) won't ever be returning to this location.