I was a member here for years, I suppose it was tolerable when it was 425 fitness, but since "bay club" took over its been a really negative experience. bathrooms/ showers were filthier then ever. I f

- Poor management - terrible customer centricity - individual attention completely gone - goons or genz who are careless hired at front desk

I cancelled my membership in November . I spoke to the front desk ask them explicitly how do I do that and said you just give us three days notice I said I'm canceling my membership they said OK next