I wish I could give 0 stars. Bank of America mortgage office in Plano is incompetent. They wait until the day of closing (which they pushed 3 times) to begin looking at documents. They do not sending

Had to stop here to get a form that I needed. Jaya BOA employee greeted me within seconds of me opening the front entrance door she was very swift, friendly, polite, and understood my request.

The power went out seems to be the excuse all the time now for Bank of Americas not wanting any customers inside. Terrible service every time I come here.