I've given up on this location. Placed a takeout order and three items are missing. Four out of five times we've ordered we had missing food. Tried to call and receive an automated message that I'll r

Went to pollo tropical to purchase a family meal at 10:54pm for dinner was told there is no food available and all staff members were cleaning up .

Yesterday Friday 12/5/25 at 5pm was our first time ever eating at a Pollo Tropical restaurant. Only one customer at 5pm. First of all the food, especially the chicken was absolutely delicious. However