Extremely dissatisfied as they left us without a sympathy bouquet and a birthday gift at a time of distess and need. Acepted orders at a closed location the store did not Forward the order onward nor

The attached photo shows what I ordered. The attached video is what was delivered -- just the dessert box. No balloons or flowers. I didn't pay all that money just for a dessert box.

Placed an order for Valentine's Day, which according to my email says "Delivered". Called to find out what happened, because it was in fact not delivered, and nobody picks up the phone, and no respons