The worst! They canceled my reservation on me at the last minute offering me no alternatives and forced me to find another place at the last minute at a huge premium. I contacted management and asked

I had one of the most frustrating experiences I've ever dealt with at this hotel. I canceled my reservation within a reasonable timeframe, yet they still refused to refund the $250 cancellation fee. T

Booked a room at this hotel using the "pay later" option, but was charged the full amount immediately. I canceled the reservation right away, yet weeks later I still have not received my refund. I've