Some of the rudest customer service I've received in years the security and the manager b*********** about sports and laughing at everybody at the front door waited 10 minutes to get help with the com

When ordering online, the service is absolutely horriffic. When attempting to get a refund, it will take three months or more. You cannot speak with a manager, and you get 5he tun around.

The manager, Collin, and the Geek Squad went out of their way to help us with a return. They spent ample time to explain each step and never made us feel rushed away. It doesn't seem common to get goo