I was disappointed to learn that H&M does NOT ACCEPT ANY RETURNS WITHOUT A RECEIPT. This is a definitely an issue during the holidays when store and gift receipts may be misplaced during the excitemen

Terrible customer service. Employees were making fun of kids in Special Education while I was in the dressing room trying on clothes. Then right after that got shooed away when trying to grab a clothi

False advertising for sales. The only skinny fit jeans anywhere near this sign were right below it and rang up at the counter as $21. The employees wouldn't honor their sign.