My experience with Hand & Stone has been extremely disappointing. There is a serious lack of consistency in how their policies are applied, which makes it impossible to know what to expect from visit

The absolute BEST H&S location (& the BEST spa I've been to in a long time!). When you walk in, the front desk greets you warmly, offers a warm neck wrap, & water. They're so friendly & kind. Then And

I have had two massages at this location, one with Lakreishia and one with Alex. Both were excellent and the staff at Hand & Stone Brentwood were super. I have been to other very nice spas in other st