After going here on way to the pictures we purchased two frappés ,it was not busy and no queue, so to wait over 10 mins was way over top. When he called us over to the counter to collect them we note.

I ordered an iced tea expecting a cold drink as you would want if you ordered an iced tea but instead my drink was mildly warm and made me almost not want to continue drinking, I hope this is a mistak

I got a Carmel iced frappe wasn’t the best had a load of ice in and didn’t even get all the toppings which I normally have at every other costa and I also got a hot chocolate which had no cream or mar