Customer service lady was an head. Expect snarky back talk and an incredibly rude lady.

Major HIPAA violation here. Calling patients names in a room full of many people that are not all here for quest, but their first and last name for everyone to hear. That's definitely is not ok.

I came into Quest Diagnostics first thing in the morning without an appointment and was feeling pretty tense about having to give a large amount of blood for specific tests. Goatah was incredibly kind