I am having the same experience as some that have made statements below. They promise to deliver an item but they don't deliver. Instead, they send you an e-mail that I was not present to sign for the

Extremely disappointing experience. I purchased an Eagle Rare as a gift, and the bottle never arrived. Despite this, Bourbon Concierge refused to issue a full refund and instead attempted to charge me

Sourcing rare and difficult-to-find-elsewhere bourbons are this company's specialty. No issues whatsoever with several purchases, and I agree with Adrian H., UPS issues shouldn't be held against the B