Ordered online for in store pickup and received multiple confirmations it was ready. When I got there, they couldn't find it. I stood around for 30 minutes while they "looked for it." No one attempted

No one can provide any advice. Just "idk" and "you can check out on the computer yourself" No connection, no help

I understand being short staffed. I don't understand staff being rude. I called to see if there was someone in the framing department and the guy answering the phone said "yes" and as I was asking a s