I like to give good reviews and hate giving bad reviews BUT this one is necessary. Last year we purchased used Pacifica. It's still on It's power train warranty, only 2 years old. We took good care of

buy another brand of car. you don't want to deal with lithia service for the rest of your life.

Worst experience in my 53 years of driving, water pump is 2-3 book hours, so far it's been 3 weeks, to get this done. Nobody there cares one bit about good service, nobody has a clue as to what's goin