Avoid Novi Lakes at all costs. I hope this review spares at least one family from what we experienced. My mother entered this facility weighing 105 pounds. Five weeks later, she left weighing just 87

Do not send your loved ones here! If you must, make plenty of unannounced visits to check on their wellbeing. This place cares about $$$ only. My father suffered terrible neglect and wound up in the h

My Mother in laws dentures went missing. She is not mobile so she didn't move them. Manager Tim will not take responsibilty for his staff. Does not care and basically said too bad. Also the food is no