The check out was very rude. They charged me $40 for a wash cloth that I had makeup on from washing my face and oil on the pillow case from my hair. They didn’t try to wash it first. So they assumed i

Check in was a poor experience due to the counter person not being very professional or welcoming. Room had dirty carpet with ugly stains that made you concerned to walk around with your shoes off. ..

I am a Best Western Rewards member and usually very happy with their hotels. But this one is in bad shape, first off we couldn't get our key card to work to get into the back door of the hotel. Then..