Getting the contract and financing with no communication after the 3rd try.... Day of scheduled install, NO SHOW NO CALL. Called them, they said it was cancelled by customer, which is NOT true. Have a

Read your contract, because what they tell you and what is actually written are different.

They stand behind their products. When you have any break in a window, even from a stone flying and hitting the window, they are there to replace. Their windows are guaranteed... I cannot say anything