The response from "Dave" is a lie. Universal still has not refunded me the $3607 they owe me.

I paid on August 21 by wire transfer for a home insurance policy which was subsequently canceled by Universal Property (that is, they cancelled the policy, not me). A refund check dated September 19 (

she had a very calming voice. listened patiently to my concerns. took ownership and went the extra mile to solve my problem. she had the knowledge and the desire to make me satisfied. She was like a g