It seems lately in recent years FHB customer service has worsened in quality. I'm not mad that they're short-handed, they're busy or don't even know I have an appointment time somewhere else. I waited

This is for FHB as a whole, not the Kapiolani branch specifically although it's the nearest branch to my issue. I've been with FHB for about 15 years, and used to find good service. I had two terrible

Kindly said, we have had enough of this unprofessional, unhelpful, incompetent and inept bank! They charge us $150 each year ($75 per checking account) for online banking, but 100% of the time there i