Spend your money elsewhere!! Terrible instore experience, customer service and delivery. Ordered Paige Sofa (june 2025) and waited 16 weeks for delivery! I realize all furniture is made to order but I

I went in today simply to return an online order and pick up a different order. This West Elm location is a 45 minute drive (the closest to me). When I walked in Patti immediately started giving me gr

West elm and it's related companies have the worst customer service I have ever have had the unhappiness to deal with. We ordered several thousand dollars worth of different furniture. None of which c