Since Covid times, service has improved immensely. I can normally get a human to help me on the phone within a minute. Website is quite useful as well.

I recently found myself unemployed at 64 and 1/2. Retirement fits me well! After 35 years at my employer it was time to rollover my 401/k. Made the decision to stay with Fidelity but needed more optio

Stay away from Fidelity in Oakbrook. They are an absolute bunch of mindless morons! I needed a tax form and I was completely stonewalled. They absolutely refused to help me.