The staff was rude and condescending. Salesman from CA was why we will never return. We will go to another lazyboy store. They need to clean house there.

Sales people are annoying as it is but when you tell them you are just looking and will get them when ready that means exactly that. Nobody else in the store, NOBODY but Holly kept following me around

Purchased a lift chair 4 years ago with a 5 year warranty. Lumbar area has receded causing lower back pain after sitting in the chair. Asked to have service with the warranty policy purchased but told