Staff friendliness, location, quiet, good facilities, price was greatMattress was soft and plush, sinking rather than staying firm which caused neck pain and the pain is still there. Not sure who dec

I have to say, Much of my negative issue is with BOOKING.com.I did not have the easiest stay during the holidays, 3 different rooms and unnecessary waiting in 4 days.....BUT, Brian, the apparent, sho

The price was super good for downtown Chicago, the only unfortunate part which I've seen in other reviews but thought by that time it was already fixed (it wasn't) the AC was broken so there wasn't an