Note this hotel rebranded as Nox Edgware Road same hotel. They did not return deposit claiming they didn’t actually charge it when they did and not replying. I’ve to claim it from the bank. On 3rd...

My partner had booked a night away for my 21st birthday and booked the jacuzzi suite. We got to the room and the jacuzzi bath was broken. The buttons had a mind of there own and kept turning on and of

SHOCKING service. Found the mattress swarming with bedbugs. Called the front desk to come see. He took pictures and videos of them, and I immediately checked out. He said before issuing a refund he wo