The rental I reserved was given to someone else instead and the attendant had horrible customer service.

It was the slowest car rental experience I have ever had. 45 min. 6-8 people in line. 1 employee. ​

Paid for a mid size SUV and was given a compact SUV. When my flight was canceled I called customer service to let them know, and they said fine and no additional charge, Then I get a call telling me a