Long story short, they allow designers to come in regularly, browse inventory and place holds on inventory. As told by an employee of Nova, this is a regular habit with designers. These holds often ti

EDITED REVIEW - See Below When I purchased the tile, they said, I could return any unused tile as long as it was a complete box. I drove all the way back into Reno to return a complete box only to be

Absolutely beautiful tile in my kitchen! They have a huge selection and I was able to find just what I wanted!