Failure to Provide Reserved Mustang Convertible & Request for Compensation I am writing to formally express my dissatisfaction regarding our recent rental experience. We specifically reserved a Mustan

STAY AWAY! Had a reservation for a 2 day car rental. I came in the morning and car was not ready. They told me come back in 2 hours, I came back in 2 hours. They told me come back in two hours again.

Had a reservation for a vehicle, arrived at the location and was told there were no vehicles available. No explanation, no apology, no solutions offered. Poor reservation management, poor customer ser