Their staff was super nice and courteous, but they lost a sale because their financial person believed my preapproved loan wasn't eligible to use on "any car in their lot." I tried to explain the loan

I had my car towed last Saturday due to it no wanting to start fast forward to Monday they reached out via text saying the they had my car and they would do a diagnostic on it and of course it cost $1

Customer service in maintenance, it took 6 hours for an oil change that was scheduled.