Employee showed up 5 mins late to open the building, she parked in a handicap spot and walked right in. We couldn't get the test without an order form being completed online even though they say they

I had an appointment at 2:30pm I arrived at 2 and checked in online. The office had a sign on the front door saying it was closed from 8am-12pm. It was still closed when I arrived. What's the point of

Both the women at the front desk were openly hostile. It was shocking. I've never encountered anything like it before. I would give 0 stars if it were an option.