The drinks are great but the service is so slow. It's weird, even watching as a customer you can see how unorganized their system is, if they have one. There's a barista getting bombed on iced drinks

This place makes my favorite iced mocha and I've tried a lot!! I don't know what they use for the chocolate flavoring, but it authentically tastes like chocolate. It's not too sweet, and the drink isn

Whoever does the hiring at this Blk Dot location deserves an award. The staff is genuinely friendly and kind every single time, not in an over-the-top way, just naturally thoughtful and welcoming. I'm