Was surprised by all the negative reviews here we had a wonderful experience we was driving home to Maryland seen the sign we had to stop we don't got any steak n shakes in Maryland so we was excited

Horrible customer service. We were told to wait at the drive through and no one came back for maybe 10-15 minutes. When someone finally came back they yelled at us because they never came back to take

This was my first visit to a Steak 'n Shake in several years, and also my first time placing an order at one of their kiosks. I think that process works very well. I was able to customize my order ver