Huge shout out to Services Experience Supervisor Tracy A. at the Lake Jackson, Texas store for resolving a warranty issue. My wife and I had an excellent experience shopping at your store.

I called the geek Squad phone number on the website and got a horrible surprise! The call was hijacked! I wanted an appointment for my printer to be cleaned and some non-english speaking person said h

Worst customer service ever. You can tell they hate their jobs because how snobby they act. It's a complete downgrade and not a good look for Best Buy. Its turned into a money hungry company. Definite