Customer service was wonderful. Repairs were done in a timely manner. I brought a family heirloom, a sapphire ring, for some repairs on its prongs and band (it was recommended to be brought to Polly's

Customer service was excellent. They weren't able to help with my specific watch but very friendly and great selection.

I needed some links taken out of my watch so I walked into Polly's Jewelry for the first time. I was treated very kindly, customer service was over the top good. I really appreciated the fact that eve