The drivers don't pay attention. The drivers missed to pickup either my thrash or green waste in the past several weeks. I called customer service 3x this week since the promised pickup for the one th

Disappointing and Unprofessional Customer Service I called Waste Management today to get basic information about a service that assists customers who are no longer physically able to move their trash

Horrible! They have a monopoly and do not care about customer service. I have been trying to schedule a bulky pickup - a service I pay for, if I use it or not - for weeks. Their website does not work.