Took my bike in with a flat tire and requested a tune-up as well. I was told that due to the holidays and the shortened hours, the bike wouldn't be ready for 10 days. I accepted that because I too do

I'm a new bike owner and took my bike in to inquire about a tune up the lady at the front desk looked really overwhelmed. I asked about a tune up and she immediately said "We can't do it until mid Aug

I took my Poseidon Redwood here to be built from the box. I also wanted them to install my tubeless tires, compression-less brake housings, and new bar tape. I brought all the parts necessary. I recei