I would leave zero stars if I could. The incompetence of this company is genuinely shocking. All I have been trying to do is get a replacement cord for my router. I called spectrum and they told me th

Worst customer service ever. Simple equipment turn it. Claimed I would get an email. When asking for an actual receipt, he started to squirm. Two customers before me walked out on the guy - playing on

this isn't just about that store. It's about spectrum in general. I was a customer of theirs for 10 years because I was too stupid to switch, but the options are very limited. yesterday I called to ca