Horrible customer service and rude personnel. I had been a customer at Hermes in France, New York and San Francisco with an outstanding customer service. Don’t waste your time!

TERRIBLE service . Came to Madrid with the family on vacation visited the store multiple times purchased some items and was told by the young lady that helped me they had no handbags to come back. I..

Hérmes really need to step up their game on client experience . It is absolutely not a pleasant shopping experience to be inside any Hermes store . Salesperson are rude and unpleasant to deal with...