I was there for 3 hours with an appointment. A lady filling in for the original front desk clerk (on lunch break) was very unprofessional and disrespectful. I asked whether it was normal to wait 2 hou

I thought it was going to take forever but they are very organized and I was done within 15-20 minutes. The lady at window 8 was polite and knew her stuff. You do need an appointment. When you get the

They have the best people working there. They are friendly courteous and professional respectful people. I'd recommend them to anyone