Called them about hooking up more appliances to the generator panel, they showed up to look at the job said they could do it later. Never called me back after I called 3 times. Called another company

With the exception of one person, this company is horrendous to work with. It took them six months of me nagging them to actually install my system. They have a huge, complex bureaucracy that makes an

install went ok. I called about doing the 25 hour service that the owners manual says to do. woman I talked to said wait for 2 yrs to do it. It needs to be done for warranty. change oil and filter and