On December 19th, I spent 4 hours at Credit Union of Southern California (CUOSC) (LA Downtown) branch. I typically bank with an out of state bank and use CUOSC as a secondary bank where I already have

Horrible credit union. They entice you with the CD interest rates but once your CD matures they make it impossible to get your money back. Service is terrible and no one seems to know anything. Don't

Went to use their sister branch services, while I waited for a new card from my branch to arrive. Terrible service. Absolutely unhelpful. Waste of time.