First off, no one was unpleasant to deal with. People were genuinely accommodating and at the end of the day I have a pretty nice car. But it was a journey to get here. I purchased a 2020 Kia Niro EV

Finance person did NOT submit any paperwork correctly - ¡e gave us a thumb drive with purchase info/loan info/ extended warranty and when we got home it was blank. Called our salesperson to advise to

Kortney Lambright is bringing the whole service department down. She walks around like a zombie who hates her job. It's terrible to see. I feel bad for customers that have to deal with her. It seems l