no drop box, if you have a flight to catch do not rent from here. car also smelled. Lack luster customer service

flew into Norfolk airport with a prepaid reservation in hand, just needed to check in and get the car. seemed easy but Hertz was a disaster. 30 other renters sitting around with reservations and Hertz

Horrible service dont book here ! the lady called me day of to tell me she bad no suvs that I booked only malibu cars she was extremely disrespectful didnt want to help me at all . She even hung up on